Community engagement platform built for planning firms.
From RFP to live platform in minutes. Map-based input, AI analysis, client-ready reports.
250+
planning projects
400k+
participants
94%
client retention rate
PROBLEM
Planning firms are
running community engagement
on tools built for other work.
Five tools per project, no integration
Wix website. Google Forms. ArcGIS. Excel for analysis. PowerPoint for reporting. Each project becomes manual stitching instead of a structured workflow.
Analysis eats one to two days per project
Categorising feedback by hand. Building charts one at a time. Hours your firm doesn't bill for on a fixed-fee contract.
Built for government teams, not consultancies
Platforms like Social Pinpoint were built for cities – annual contracts, clunky design, inefficient workflows. Fixed-fee projects can't absorb weeks of setup and analysis.
SOLUTION
One platform, built for the way planning firms actually work.
From setup to report in one platform
Project website. Map-based surveys. Live participation data. AI analysis. Client-ready reports. Five steps that used to need five tools now run in the same workflow.
AI analysis from open text to client-branded charts
Open-text responses categorise themselves as they come in. Charts build automatically in your client's brand. What used to take one to two days now happens during the engagement itself.
Built for consultancies, not government processes
Set up a project in under an hour, not weeks of evaluation. The platform looks like the work your firm puts in front of clients - no enterprise interface from 2008, no training session needed before your team can use it.
01
Create the engagement project
Start projects with the right structure so teams can focus on planning instead of setup.
Generate project structures using AI or templates
Import existing project material (PDF/Word) or RFPs
Configure participation modules and project pages
02
Inform stakeholders
Provide clear project context so participants understand the scope before contributing.
Project information pages with structured content
Media, timelines, FAQs, and partner visibility
Central place for updates and project communication
03
Mobilize participants
Reach the right audience and track engagement as participation begins.
Share participation links across digital and offline channels
Generate QR-codes for your outreach campaign
Monitor engagement and participation activity
04
Collect map based feedback
Capture local knowledge directly within the project context.
Interactive map based contributions
Surveys with integrated map questions
Custom maps, including GIS and image upload
05
Analyze participation insights
Review and structure feedback without manual consolidation.
Central dashboard for all contributions
Filter by location, topic, or stakeholder group
AI supported categorization of text-based responses
06
Deliver defensible results
Participation outcomes remain transparent and traceable for clients and decision makers.
Structured summaries of participation results
Customizable diagrams and map visualizations
Export datasets for Excel or GIS when needed
BENEFITS
What changes when planning firms use Senf
Planning teams spend less time managing participation data and more time delivering clear project outcomes.
Win more RFPs
Include a structured digital community engagement concept in every proposal. Show a clear methodology, not just a promise.
Save budget on every project
Manual setup, data consolidation, and reporting erode profitability. Senf reduces repetitive work so your team focuses on planning, not administration.
Deliver defensible processes
Every submission is understandable and every step documented. When clients ask how engagement was conducted, you have structured records instead of scattered files.
Standardize engagement quality
Your strongest engagement workflow becomes repeatable. Teams onboard faster and projects remain consistent.
Reduce operational overhead
One platform replaces multiple tools, exports, and coordination loops. Project managers spend less time managing logistics.
Build trust with clients
Engagement processes and results remain transparent and clearly documented throughout the project.
FAQ
Your questions, our answers
How does Senf handle data protection and security?
Data security and privacy are fundamental to the platform. Access is role-based, data transmission is encrypted, and participation data remains under your control. Senf is built to meet the professional standards required in public-sector planning projects.
Does Senf support multilingual participation?
Yes. All project content can be automatically translated — including the participation platform itself and all submitted contributions and responses.
You simply select the languages required for your project. The system handles the rest.
Platform texts can also be manually adjusted at any time, giving you full control over tone and terminology where needed.
Can we run projects under our own branding?
Yes. Participation projects can be presented under your firm’s branding or adapted to project specific or municipal design requirements. Logos, colors, and visual elements can be customized without additional technical setup.
Who owns the participation data?
Your firm and your client retain full ownership of the data. All contributions can be exported at any time for reporting, GIS workflows, or documentation purposes.
Is Senf accessible?
Yes. The platform is designed with accessibility in mind, supporting screen readers, keyboard navigation, and inclusive participation standards. Accessibility is integrated into the participation experience — not added later.
How does moderation work?
Contributions are automatically scanned for inappropriate or offensive content. Hate speech and clearly unsuitable submissions are filtered and flagged by default.
Manual hiding of contributions is possible, but a full manual approval workflow is not required. The system is designed to reduce administrative burden while maintaining professional standards.
Does Senf integrate with GIS workflows?
Yes. Contributions are structured and location-based from the beginning and can be exported in GIS-compatible formats for further spatial analysis.
Is Senf suitable for in-person workshops?
Yes. Senf supports hybrid processes. QR-based input and on-site participation can be collected within the same structured system used for online engagement.
What support do you offer?
Senf is easy to use independently, but we also provide comprehensive support — from onboarding and methodological guidance to best practices for public-sector projects.
How long does it take to launch a project?
Most planning firms can set up and launch their first project within hours, not weeks. The platform is designed to reduce configuration time and eliminate technical dependencies.
Let's get in touch!
• Walk through a project scenario relevant to you
• See setup, engagement, and analysis end to end
• Discuss pricing based on your project volume
